Services

Our Services

An overview of the services you offer and how they will benefit the visitor.

Emergency Beds

We keep a range of emergency beds in the Midlands area, some of our emergency beds are in two, three and four bedroomed houses. We priorities use of our emergency beds for our commissioners, to support the care management process and safeguarding vulnerable young people and young adults.

Youth Justice & Probation

Smile Care Services provide specialist 24-hour staffed accommodation for young people aged 16-24 with offending, complex, troubled, troublesome, challenging behaviours.

We work in partnership with young people, young adults and involved professionals to address and modify criminal and anti social behaviours for those residing in our Semi Independent Living, Supported Living and Independent Living Services. We work intensely to prevent and / reduce negative behaviours in young people and young adults whilst equipping them with robust life and social skills to help them to build positive futures.

Our work helps residents to transition into our Independent Living facilities where they can adjust to using their new skills on a daily basis whilst living independently where support is still easily accessible along with stringent safeguarding protocols being implemented to protect the resident and the community.

Utilising our advanced Customer Relationship Management (CRM) tools, we provide our commissioners with a range of risk management and reporting tools to support and inform the care planning processes on a continuous improvement basis.

Our offender programmes include: Domestic violence; Car crime – law – accidents; Antisocial behaviour; Assumptions; Positive behaviour changes; Mind traps; Factors leading to crime; Consequences of offending; Types of behaviour; Assertiveness; Stereotypes; Problem solving; Dealing with conflict; Relationship building; Impulsivity; Decision making; Offenders disclosures; Bullying; Impact of custodial sentence; Culture, identity & respect; Peer pressure; Diversion from gangs, guns and knives.

Smile Care Services pride ourselves on our ability to work in partnership with other professionals whilst keeping

the resident at the centre of everything we do.

Life Skills

Smile Care Services has commissioned over 300 certificated life skills courses for use with our residents to enable them to positively transition; A range of our courses are mandatory, the others are used to target particular skill deficits to move the young person or young adult safely forwards in their lives, whilst providing them with the knowledge and skills to deal with any set-backs which they may occur going forwards.

Feedback to date has been very positive about our approach with built in contingency strategies to help the young person stay on course into their positive futures, whatever may have happened in their past.

Smile Care Services keep our residents at the centre of everything we do.

Social Skills

Smile Care Services provide structured one – to – one key worker sessions to enable residents to work on their social skills along with other issues and behaviours. This is particularly important when working with those with self-esteem and behavioural issues when sustainable change is to be achieved

Our work includes posture, presentation, use of language and social media to ensure residents are able to develop knowledge and understanding about why and how to sucessfully safeguard themselves.

We also complete a wide range of work around violence and sexual exploitation to enable sustainable changes in their behaviours to be achieved. Everything we do includes equipping the resident with contingency planning for when things don’t quite go according to plan in their lives.

Smile Care Services work with residents and involved professionals to create meaningful sustainable change.

Supported Living

Smile Care Services Supported Living is based on the principal that our residents with complex social, behavioural and offending behaviours needs will be supported to live in their own accommodation with us, with appropriate flexible support that supports them to live as independently as possible within the community.

Our supported living services place great emphasis on the positive aspect of group living to facilitate positive sustainable change for our residents that equip them throughout their lives. Individuals are assessed and offered a place with an appropriate partner or in a small social group based on age, ability and interpersonal relationships. Care is taken to ensure the mix is conducive to enabling a friendly, safe and relaxing atmosphere and compatibility tools are used to achieve this outcome.

We work in partnership with other professionals to tailor packages of support that promote independence and rehabilitation back into the community in a timely manner. Some of our residents enjoy a long placement with us where it is feasible for this to be the long term plan, others utilise our services and training for short to medium periods of time, nonetheless, all plans are tailored and adjusted to meet the needs of the resident, in partnership with other involved professionals.
We also complete a wide range of work around violence and sexual exploitation to enable sustainable changes in their behaviours to be achieved. Everything we do includes equipping the resident with contingency planning for when things don’t quite go according to plan in their lives.

Smile Care Services deliver bespoke support services.

Semi-Independent Living

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Smile Care Services offer an holistic approach to service delivery.

Independent Living

We have a wide range of one, two, three and four bedroomed accommodation with the majority of them being based in the Nottingham area of the Country; All of our accommodations’ are purposefully designed and decorated to support our residents to fully prepare for changing their lives. We continue to provide support, help and guidance whilst preparing them to purposely move on with their lives. Some of our houses are suitable for two to three residents sharing; We work purposefully with residents to ensure that they are supported and help each other as appropriate

Smile Care Services incorporate relaxation techniques in our work with residents to help to positively change their lives.

Community Interventions

We work in partnership with community based interventions and services to support our residents to settle in their communities. Our Interventions Pathway work is delivered using a multi-agency framework approach, utilising the skills of a wide range of sessional professionals and partner agencies who take individuals on a journey of reflection and self-change to create meaningful, sustainable life changes for our residents.

Smile Care Services is committed to safeguarding and promoting the welfare of young people and young adults.

Asylum Seekers

We provide personalised services for asylum seeking children and young people, inclusive of semi-independent and independent living services. One of our strengths is having a multi-lingual and diverse workforce with a wealth of knowledge and understanding of many cultures from around the globe.

We have sophisticated resource banks that enable us to swiftly update our knowledge and understanding in respect of the needs of asylum seekers. Please contact us to find out more about our services and what we have to offer.